Privacy Policy

At Communityecohub (hereinafter "EcoHub", "we" or "the company") we take the privacy of our clients, partners and visitors very seriously. This policy describes how we collect, use, store and protect the personal information you provide to us through our website and B2B consulting services in corporate sustainability.

1. Data we collect

We may collect the following categories of personal data:

• Form data: first name, last name, company, job title, email, phone and message when you complete a contact form, information request or download materials.
• Communication data: content of communications you have with us by email, phone or chat.
• Technical data: IP address, browser type, operating system, pages visited, browsing time and other usage data collected through cookies and similar technologies.
• Analytics data: browsing events, clicks, downloads and behavior on the site to improve our services and content.

2. Purpose of processing

We use your personal data for the following purposes:

• Respond to your inquiries and requests for information about our environmental consulting services and ISO certifications.
• Manage the commercial relationship with clients and suppliers.
• Send communications related to our services, industry news and events, always with your prior consent.
• Improve our website and user experience through browsing analysis.
• Comply with applicable legal and regulatory obligations.

3. Legal basis for processing

The processing of your data is based on the following legal bases:

• Consent: when you voluntarily provide us with your data through forms or accept the use of cookies.
• Performance of a contract: when processing is necessary for the provision of our consulting services.
• Legitimate interest: to improve our services, carry out internal analysis and prevent fraud.
• Legal compliance: when necessary to comply with tax, labor or other obligations.

4. Cookies and tracking technologies

Our website uses first-party and third-party cookies to ensure its proper functioning, analyze traffic and personalize content. You can configure your browser to reject all cookies or to alert you when a cookie is sent. However, some features of the site may be affected. For more information, please see our Cookie Policy.

5. Data retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless the law requires a longer retention period. Once they are no longer needed, we will securely delete them.

6. Transfer to third parties

We do not share your personal data with third parties, except in the following cases:

• Providers of hosting, web analytics, email and CRM services who act as data processors under our instructions.
• Competent authorities when required by law or to protect our legal rights.
• In the event of a merger, acquisition or sale of assets, your data may be transferred as part of the business, always under the same privacy guarantees.

All our providers comply with applicable data protection regulations (GDPR, CCPA, Argentine Personal Data Protection Law).

7. User rights

You have the right to:

• Access your personal data that we process.
• Rectify inaccurate or incomplete data.
• Request erasure of your data when it is no longer necessary for the purposes for which it was collected.
• Restrict processing in certain circumstances.
• Port your data to another data controller.
• Object to the processing of your data for direct marketing purposes.
• Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, you can contact us through the details provided in section 10. We will respond to your request within a maximum of 30 days.

8. Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. These measures include encryption of communications via SSL/TLS, restricted access controls and incident management procedures.

9. Commitment against misinformation

At EcoHub we are committed to not making misleading claims, false urgencies, fictitious endorsements or impersonating brands or official entities. All information published on our website and in our communications is truthful, transparent and based on real data from our experience as a corporate sustainability consultancy. We do not guarantee specific results without a prior analysis of each client's specific case.

10. Contact for privacy matters

If you have any questions about this privacy policy or wish to exercise your rights, you can contact us through the following channels:

• Email: info@communityecohub.com
• Phone: (286) 456-0880
• Postal address: Ariana 11001 07 C, Argentina

For inquiries related to data protection in Argentina, you can contact the Agency for Access to Public Information (AAIP).